Wednesday, 22 October 2008
good service??? at AAFES??????
Last night was the weekly Bible study at the chapel, so we went. I had a few errands to run first, and then we met Bob at Burger King for dinner before the study. We ordered our burgers, and just got tap water to drink. They have special cups for water, so they can tell if someone tried to get coke for free (self-service coke dispenser). So I handed Taryn the cups and sent her to fill them. She got the ice, and then saw that the water faucet thing was broken off. Both of them. So she asked at the counter, and apparently they don't have water taps for the drive thru either. So the lovely lady working there actually opened up bottled water (sells for over $1 each) and filled our cups with it. I was pretty impressed, and told Bob "I'll have to blog about this." We don't expect the AAFES sponsored stores to go out of their way, as it's a government contract job and doesn't rely on keeping customers happy.
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4 comments:
Thanks. Yes we should make an effort to tell the good that happens because one can be assured we will tell the bad!jc
Great news! Of course, I've also occasionally come across a helpful individual at the DMV or other government offices. It happens, sometimes...
Sadly, not often.
The twist is that for-PROFIT businesses rarely focus on pleasing customers anymore either. Especially the big ones. Once Wal-Mart (to pick a random example) got big enough, they no longer had to make us happy... because in many towns there's no other choice now.
Wil, That's true, too. After being "locked in" to specific stores in Iceland (where off base shopping opportunities were much less than here), Bob and I were glad to use our choices when we got back to the US. More than once we'd just leave a store, restaurant, and even doctor's office, knowing we could always go somewhere else.
In small towns the choices are more limited, but you can (in theory anyway) drive to the next town.
Yep. With gas prices still (thankfully) dropping in the U.S., we can actually afford to drive to the next town once in a while.
Keep it coming, OPEC!
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